Your site is two things sharing one address. The storefront is what the public sees — home, shop, blanks, live quote, design uploader, journal, contact — open to everyone, no login. The Studio dashboard is your private back office for orders, customers, invoices, inventory, the production floor, and every setting that powers the storefront. Anything a customer does out front lands somewhere in here for you to act on.
Go to your site and add #/admin to the address (e.g. yoursite.com/#/admin), enter your studio passcode, and you'll land on this dashboard. You stay signed in on that device until you sign out. The sign-in page also has a Floor team sign-in link for your operators.
The sun / moon button in the top navigation switches the whole site — storefront and dashboard — between light and dark. Your choice is remembered on that device, and new visitors get whatever matches their phone or computer.
Your welcome page; wording and imagery are editable from Site edits → Edit pages.
Your decorated work and any ready-made items (in-stock items show Add to cart).
Blank garments to be decorated, fed from your SanMar catalog.
A live estimator using the rates in Settings → Pricing. Every estimate is a clearly-labelled ballpark — you confirm the real price.
How custom jobs begin — it creates a Customer upload and starts the 5-stage tracker.
Your blog; only published posts appear (written in Site edits → Journal / blog).
For in-stock items. Checkout reserves stock, emails you, and gives a reference like S-4F2A. These arrive in Shop orders. Customers can enter a discount code at checkout — a valid Win-Back code takes its percentage off automatically and shows the new total. The code is checked against the email it was sent to, can only be used once, and is marked redeemed the moment the order is placed.
Your story and how to reach you; Contact messages land in Messages.
Customers can create an account to follow orders and print invoices/receipts (invoices match by email, so they can exist before someone registers). Every custom order moves through five stages the customer can watch:
1 · Order Placed → 2 · Design & Digitizing → 3 · On the Hoop – Stitching → 4 · QC & Finishing → 5 · Order Finished.
For customers who don't want an account, a guest tracking link (from Production floor → Tracking links) shows their order's stage and receipts. It stays live while the order is in progress and for 30 days after it's finished.
Business accounts can also save multiple shipping locations in their dashboard — one per store, with a default — so an order can go to the right location. You can view and manage the same locations from the Customers tab.
When you sign in you land on Today — a snapshot of what needs you right now, built from your live orders and refreshed on its own. It shows counts for due today, new today, awaiting your approval, proofs to send, rush in progress, open orders and shop orders pending, with a list of everything due today and a "needs your attention" note for approvals and proofs. Tap any tile to jump straight to that work. It's meant to be the first thing you look at each morning.
Every custom design job. Open one to see the artwork, advance the five stages, and add notes. The badge counts new ones.
When you send a proof to the customer you can attach a stitch count and the thread colours the logo will be sewn in — the customer sees both right beside the mockup on their approval screen. And any embroidery file in the order (.dst .exp .pes .pec) has a Quick look button: it reads the file and shows the design drawn from its own stitches, plus stitch count, size, colour changes, density and run time — no need to open digitizing software. The order's thread colours show there too.
In-stock purchases from the cart (stock already reserved at checkout). Work through and invoice them.
Your customer accounts — contact details and history. Expand a customer to see and manage their shipping locations: a business with several stores can keep a ship-to address for each, with one set as the default. You and the customer manage the same list, so it stays in sync.
Expanding a customer also shows their saved logos & designs — so you can view a logo and its details straight from here without hunting for the order they came from. Image logos preview inline; embroidery files get the same Quick look as the order view (stitch count, size, colour changes, a preview, and the thread colours from the most recent order that used the design). Every file has a download too.
A prompt to re-engage customers you haven't heard from in a while — it mails them a postcard with a personal discount code. When they come back, that code now works right in the cart: they type it at checkout, the discount comes off automatically, and it's marked redeemed so it can't be used twice. Shop orders show the code, the amount off, and the total to invoice (and "Copy for invoice" includes them).
View invoices and receipts; a paid invoice shows as a receipt with a paid stamp. When you build an invoice, a Ship to picker lets you choose the main address or any of that customer's saved locations (their default is pre-selected) — the chosen address is stamped onto the invoice and appears on the receipt the customer sees.
Revenue this month/year, sales tax collected, outstanding invoices, period breakdowns, and a 12-month chart — all from paid invoices.
Print labels and scan to pull up the matching order quickly.
Notes from the Contact page; the badge counts unread.
Everything here changes what the public sees (except Vendors, which is private).
The products and examples on your Shop page — description, price, image, and whether each shows in the store. A ready-to-buy item has an In stock now field: enter how many you have ready to ship and it appears in the shop's "In stock now" list and on your Inventory page automatically — so you only enter it once, here. Leave it blank to keep the item as a made-to-order/catalog piece; set it to 0 to mark it out of stock.
In-house stock of blanks and consumables — quantity, cost, sale price, private notes.
A private supplier contact sheet — rep, phone, portal, your account number, what you buy, notes. Import CSV brings in a whole list at once (it matches common column names, and re-importing the same file updates rather than duplicates); Export CSV downloads the sheet.
Manage the imported SanMar blanks that feed the Shop blanks page, with fresh stock and sale pricing.
Write, edit and publish posts. Drafts stay private (the badge counts them).
Change the words on Home, About and other pages without touching code.
Prep a logo entirely in your browser — lift it off its background, enlarge it, and trace it to a clean SVG for digitizing. The preview updates live as you drag the Tolerance and Soft-edge sliders, so you can dial it in by eye; "Show original" compares before/after, and Apply commits the result so you can download or trace it.
Add and edit the questions and answers customers see.
The heart of running the shop — turning orders into a real plan, watching the work, and keeping equipment healthy. The six screens are meant to be used roughly in order.
Where the day gets built. Add each machine once (type, speed, heads, efficiency, daily hours). Build your work queue — Pull in orders or add a manual job, set quantity, stitch count, colours and a deadline, and tick
Run time is figured the way an industrial engineer would — stitches ÷ the machine's real speed (rated, adjusted for efficiency), plus colour-change time, hands-on hooping/handling, and one-time setup (screen-print/DTF use impressions-per-hour with screen-burn setup). The planner then assigns each job to the machine that finishes it soonest, sequences embroidery jobs to minimise thread changes, and packs work into your available hours with rush jobs first.
The standard time allowances are sensible starting points; once you've timed a few real jobs they can be tuned to your machines — just ask.
A week grid — one row per machine, one column per day — showing scheduled run-hours with a bar against each machine's capacity. A bar turns rose when a day is overbooked. It reads the last saved plan, so regenerate after big queue changes.
The live board, one card per machine, refreshing on its own. Press Start when a machine begins a job (pick the operation), Pause if you stop partway, Finish job when done. This captures the real start/stop times.
Keeps machines on schedule and reminds you what's due. Each machine shows Daily / Weekly / Monthly / Yearly cards, colour-coded
The checklist follows each machine's Type — an embroidery head, a DTF printer and a screen-print press need very different upkeep. Each machine card has a Type dropdown; if a DTF printer was added on the default (Embroidery) type and is showing needle-and-hook tasks, switch it to DTF printer and its Daily/Weekly/Monthly/Yearly checklist (environment, shake the white ink, nozzle check, wiper & caps, and so on) appears. The "View full schedule" button lets you preview any type's checklist.
Embroidery — Daily: brush lint, one drop of oil on the hook raceway, check the needle. Weekly: deep-clean tension disks & bobbin, lubricate moving parts, tighten loosened screws. Monthly: dust under the needle plate, floss the tension disks, back up designs & settings. Yearly: professional tune & re-time.
Add each person with a name, username and PIN, pick a role, and fine-tune permissions with the checkboxes. This attributes start/stop times to a person. The screen shows the exact web address your operators use to clock in.
Each person also has a Pay section: choose Hourly and enter their rate, or Salaried and enter their annual salary (the site works out the hourly cost as salary ÷ 2,080 hours). Either way you get a labour cost per hour with a Copy for calculator button — paste it straight into your job-cost calculator on the Pricing page. The same figure drives the labour totals on the Time clock, and it's admin-only — your team never see each other's pay.
Operators sign in at yoursite/#/floor with their own username and PIN — separate from your studio passcode — and get the live floor board scoped to what you've allowed them. You, signed in as owner, can do everything.
Search an order, tap Create link, and copy it to send (shown only once). The customer sees the order's stage and printable receipts; the link stays live in progress and for 30 days after finishing. You can see when a link was last opened and Revoke any link instantly.
Two screens under Production floor plan your team's week and track their hours.
A weekly grid — one row per person, one column per day. Add a shift with a start and end time, an optional machine/station and a note. Copy last week rolls the previous week's shifts forward so you're not rebuilding from scratch. Your team see their own week on their floor screen.
This screen also holds the time-off & overtime requests your team submit. Each one shows the dates, hours and reason; Approve or Deny with an optional note, and the person sees the decision on their floor screen.
Your team clock in, take breaks and clock out from their own floor screen; their hours land here. The top shows who's on the clock right now with today's paid hours. Below that are the correction tools — if someone forgot to clock in or out, or a break was mis-recorded, you can fix the times, add a shift they missed, or edit/remove a break. Every correction is written to the audit trail (who changed whose time, and to what), so the record stays honest.
General studio and site settings.
The rates behind the live quote — garments, embroidery by stitch count, bulk discounts, digitizing, sales. Turn on a sale and the quote updates for customers automatically.
There's also a Sew-out policy setting: the first sew-out is free, and you set the price for each additional sew-out after a change. That notice shows on the Get a quote page and is included in the proof email (so a customer who skimmed the quote page still sees it). Set the price to 0 to hide it, or write your own wording.
A banner across the top of the storefront — closure, promo, turnaround notice. Toggle it on and set the text, link and colours.
Three quiet features keep the studio accountable and safe. You'll find the first two under Settings.
An append-only record of who changed what — invoices adjusted or deleted, customers edited or removed, proofs sent, prices and settings changed, staff added or their permissions changed, time-clock corrections, and more. You can search and filter by action or person, and Export CSV. It can't be edited or deleted from anywhere in the app, and each entry is sealed to the one before it, so Verify integrity can prove nothing was tampered with.
Recent hiccups — both server errors and browser crashes — newest first, so if something misbehaves you (or whoever helps with the site) can see exactly what and where. Click a row for the full detail; Clear log empties it.
Working in the background: your public forms (contact, sign-up, order upload) carry a hidden trap that silently drops bot submissions, so junk never reaches your inbox or customer list. And automated attackers probing for common weak spots are logged (tagged
Go to yoursite/#/floor (there's also a "Floor team sign-in" link on the studio login page) and sign in with the username and PIN Joy set up for you. Your start/stop times are recorded under your name.
At the top of your floor screen is My clock. Tap Clock in when you start the day, Take a break or Lunch when you step away (and End it when you're back), and Clock out when you leave. It shows your paid hours so far and today's record. If you ever forget to clock in or out, just tell Joy — she can correct it.
My week shows the shifts you're scheduled for. Use Request time off / overtime to send Joy a request with the dates and a reason; you'll see it go from pending to approved or denied, and can withdraw a pending one.
Brush out the lint, one drop of oil on the hook raceway, check the needle (replace if bent or dull). Then open Maintenance and tap Log daily.
On Shop floor, find the machine, pick the operation, press Start. Pause if you step away; Finish job when done.
Work the board top to bottom —
Those tools run on the live studio database, so they only appear on the deployed site, not a local preview.
It's missing stitch count or colours — fill them in on the Production plan queue, then Generate plan again.
It reads the last saved plan; regenerate and save after changing the queue.
Its Type is still set to Embroidery. On the Maintenance screen, open that machine and switch Type to DTF printer — the correct checklist appears right away.
"In stock now" only sells a ready-to-buy item that has a price, and 0 means out of stock. Give it a price, set a number of 1 or more, and it'll show in the shop's "In stock now" list.
Open Production floor → Time clock and use the correction tools to fix the clock-in/out or a break, or add a shift they forgot to clock. Every change is logged in the audit trail.
Links expire 30 days after an order is finished (or if revoked). Create a fresh one from Tracking links.
Refresh the page; a hard refresh clears anything cached.
Blank — an undecorated garment you embroider or print. Upload — a custom job from "Upload a design." Shop order — an in-stock purchase via the cart.
Stitch count — total stitches in a design; the main driver of embroidery time and price. SPM / IPH — stitches-per-minute / impressions-per-hour. Setup — one-time prep per job. Run-hours — machine time a job takes.
Rush — a job flagged to jump the queue. Guest link — a no-account URL for tracking and receipts. Receipt vs. invoice — an invoice becomes a receipt once marked paid.